FAQ

Frequently Asked Questions

Shipping

How long does delivery take?
Orders are processed within 1–3 business days. Estimated delivery times: United States 7–15 business days, Europe 10–20 business days, and the rest of the world 12–25 business days.

Do you ship worldwide?
Yes! We ship to customers around the world.

How do I track my order?
Once your order ships, you'll receive an email with a tracking number and a link to follow your package.

Will I pay customs or duties?
International orders may be subject to customs fees or import duties set by your country. These charges are the buyer's responsibility.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery on unused items in their original packaging. See our Refund Policy for full details.

My item arrived damaged — what do I do?
Contact us within 7 days at glossforge.eal@gmail.com with your order number and a photo, and we'll arrange a replacement or refund at no cost to you.

Products

Are your products safe for all vehicles?
Yes. Our products are formulated to be safe on paint, glass, plastic and trim. Always follow the directions on each product label.

Orders & Support

Can I change or cancel my order?
Contact us as soon as possible at glossforge.eal@gmail.com. If your order hasn't shipped yet, we'll do our best to help.

How can I contact you?
Email us anytime at glossforge.eal@gmail.com — we're always happy to help.